From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4327216333
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4327216333
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Firefly, Sydney Off Airport Car Rental

Firefly 500+ ratings, 4 reviews

Sydney, New South Wales, Australia

5.5 / 10 Average

Firefly - Sydney Off Airport Information, Car Rental Instructions & Policies

Address

50 Ross Smith Avenue, Mascot, NSW, 2020

Telephone

02 8338 0926 / 1-800-679-891

Pick-up Instructions

The Firefly - Sydney Off Airport car rental location is located out of the airport

You can arrive of Firefly - Sydney Off Airport car rental by free shuttle bus.

Serviced by Hertz Car Rental. Pick-up and drop off service to branch from 0530 to 2230. Call 61 2 8338 0926 after collecting your luggage.

Drop-off Instructions

Serviced by Hertz Car Rental. Return the car to the same spot, then the staff will arrange shuttle bus for the customer to go to the airport

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of AUD 16.5 - 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
To be confirmed
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 14.3/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 21.64/day

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Phillip Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed:
Fraser Island, Magnetic Island, Moreton Island, North Stradbroke Island, Daydream Island, Rottnest Island, Cockatoo Island, Tasmania, Bruny Island, Brampton Island, Horn Island, DayDream Island

Excess

Collision Damage Waiver Excess:

AUD 7000-8700

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Sydney International Airport

Hotels

0.8 mi from Captain Cook Hotel

1.4 mi from Sir Joseph Banks Hotel

1.5 mi from EAST CENTRAL TOWNHOUSE BOTANY

Other Landmarks

5.3 mi from Sydney Tower Eye

6.3 mi from Sydney Opera House

FIND ME A CHEAP RENTAL
Map view of Firefly Store Location
coordinates: -33.944105 151.182668

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 5.5 / 10 Average

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Samantha Hornby

    Sydney

    8 /10 Very good

    Reviewed: Friday, November 29, 2024

    Acceptable
    Read More >
  • Trista Cromwell

    Sydney

    6 /10 Average

    Reviewed: Friday, November 29, 2024

    When I booked, it stated pickup at the airport. However, at the Hertz counter they told me it was outside the airport. I waited for the shuttle bus for over half an hour, then at the off-site location, there was only one person attending and I queued for another 30 minutes.
    Read More >
  • Chad Kipling

    Sydney

    6 /10 Average

    Reviewed: Friday, November 29, 2024

    It took more than half an hour to get the car after arriving at the rental point.
    Read More >
  • Georgia Stuart

    Sydney

    2 /10 Poor

    Reviewed: Friday, November 29, 2024

    I waited for the shuttle bus for 50 minutes, but it never came. I returned to the rental point and QEEQ said that Hutz would provide the car, but Hutz said they couldn't find my booking and asked me to book another one for 1000 AUD (my original booking was 220 AUD). I called QEEQ customer service, who asked me to wait again. After half an hour without a response, I called QEEQ again, and they said they couldn't reach the Firefly company (if you can't reach them, why list them?). Then QEEQ's overseas customer service asked me to place a new order, so I did and finally got a car. From the time I landed at 2:30 PM to finally getting a car at 5:20 PM, the experience was terrible. Most of the blame lies with Firefly, but doesn't QEEQ have any responsibility? Anyway, I still haven't received an explanation. I suggest that in the future, you rent a car directly upon landing instead of using QEEQ.
    Read More >
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