AVIS Car Rental with Van

All very good very pleasant and helpful stafff

Buen servicio

Will not recommend AVIS

All good.

After a few days an engine warning light came on and I had to exchange the car which was a bit of hassle. They wanted to give me a much older car but it shuddered and eventually I was given a nice new car.

Went to put the roof down and kept says roof not secure. But I had drove off before I put it down. After a few attempts I had a look in the back were the hood would go. There was 2 big bottles wedged in the frame. The car felt juddery and on the last day the engine management light came on. The car had lots of dints and scratches. When I pointed it out to staff. She said it's okay you're fully comp. Other than that very happy with the car. Very fast and good on fuel. Waited well over one hour due to the car at another location. The lady was by herself and someone cleaning the cars.

Todo estuvo excelente!

없음

Great car and a good price

I think i received an upgrade although nothing was said as it was the only car a available. The customer service was average

The car collection was terrible with very off hand designator who told us our car either this or that and no other choice. car had dents and scratches which he was off hand about Also the car had no oil and a warning light came on and I had to put 4 litres of oil in the engine. Buick Envision car - avoid !!

Avis were helpful and thorough but quick. Very friendly also

Car was great got a free upgrade

The staff member who helped us was amazing and very friendly.

Quick pick-up, friendly staff. Very few cars in the lot.

They met my expectations

The çar was Kia in new condition with low mileage.zpicking up and dropping the car off went smoothly.

El personal del mostrador no siempre es amable

It was a busy time and I found the counter staff member wasn't very friendly and didn't have time to explain anything to me. He literally said "I don't have time for this, gotta move on", this was in response to me asking for more details on the Toll system in Austin after he was trying to sell a toll pass to me.

We did have to wait much longer than usual to pick the car up.

Todo nuy rápido y eficiente.

Terrible, disrespectful, unprofessional AVIS station at JFK. I will never use it again. People waiting over an hour at 11PM after trans-Atlantic flights, tired, indifferent employees who couldn't care less. Shameful.

Fiquei tensa porque quando fomos retirar o carro, o mesmo não estava na locadora. Tivemos que esperar mais de uma hora, mas correu tudo bem!

Love the car. Admired the agents for their calm and professionalism which made us all feel things were handled and we were safe.

Great company i used them many times

The company representative was very friendly and professional. Unfortunately, we received a very old car, meaning it was full of scratches and technologically outdated — an Audi Q3 from 2019 without reverse sensors and without a rear camera. Additionally, some safety systems were non-functional, such as the lane-keeping assist, which was disabled. I’d like to remind you that it’s 2024, and I expect an international rental company like Avis to have modern vehicles, not ones that are 5 years old.

See above

I was very disappointed I didn't get the vehicle (or equivalent that I booked). I booked a small fuel efficient car but was given a large car with poor fuel efficiency increasing the cost and environmental impact of my trip.

Just the best service weve ever had, will be using this branch again soon!

They didn’t have the vehicle I ordered

A good hire with very good service.

Car was exactly as ordered and perfectly clean inside and out. Counter staff extremely efficient and friendly. I am happy that they will rent to an 'older' driver with no apparent penalty! Not really an issue for Avis, but there was quite a wait for the shuttle from the terminal and it was crowded but it was Friday afternoon - and the return to the terminal was fine.

Just when leaving the city, I got a warning that a tire was underinflated. I had to go and find air before continuing.

Car exceeded expectations as were upgraded and desk agent was brilliant.

Thank you for the car upgrade. I really enjoyed it

The car was fine. I just had to wait over 60 minutes for them to give me one even though I had reserved and paid for it weeks before

Pathetic customer service overcharging unnecessarily

The car was ok but not what I expect from Avis who I see as the premier car rental company

Your customer service online and contact number is atrocious. Location only open from 9am-12pm. Customer service on the phone was completely useless and incompetent. Avis acts as if they have nothing to do with Avis locations and are incapable of contacting anyone else within Avis especially their car rental locations.

No problems

The vehicle's compatibility with mobile devices and the connectivity of the associated application were unsatisfactory. Tesla's functionalities are predominantly managed through a mobile device and Avis didn't accept to add me as a driver.

I did wait in an endless line (at least 4 times as long as any on the other agencies counters), but I've got a higher category car than I booked (for the same price), and they honored my request to provide a car which had a recent oil change, because I was up for a long drive.

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カウンターで記入された書類の場所に、当該の車がなかった。データ登録ミスらしく、係の方が実際に正しい場所まで案内してくれた。

Fantastic

Yes, great rental.

AVISは日本語が通じず 手続きに時間かかったが スタッフも車も良かったので 満足している

Good condition and good service

Great service, so fast and efficient. Lovely friendly staff.

AVIS was efficient all the way. It was not the same with the previous rental I had two days before in Cape Canaveral, that was a disaster: they dis not have a 12 seater as booked with QEEQ so same morning they cancelled the QEEQ booking and issued a new AVIS only booking, charging me 50% more for a 7 seater KIA carnival in orrible conditions.