Dollar Car Rental

I walked right up to the counter where I found the staff to be very pleasant and knowledgeable. I spent less than 10 minutes collecting the vehicle. I was so pleased.

Staff very disinterested (Labor Day, why are we here?), only 2 cars in lot when I arrived, then another, to be mine, arrived for drop off, so got minor upgrade to medium SUV from medium saloon, as they didn't have anything else except 2 luxury enormous SUVs

Car was awesome . The counter staff Bill , was very helpful .

Car met expectations. The customer service during pickup and drop off vastly exceeded expectations. Cannot remember having dealt with such lovely people at a car rental desk in a very long time.

The payment looks not very familiar to me. I'm not sure about the charge detail. Is it compared with the one I booked in QEEQ? I need detailed information regarding the payment list.

perfect

Have used Dollar at Derry airport twice recently and on both occasions the staff have been very friendly, helpful and efficient in getting me on the road and booking the car back in on return.

The car and the counter staff exceed our expectations. The staff was extremely friendly and helpful, given us a lot of good tips

El vehículo súper como y espacioso

SUV available immediately Staff very friendly and helpful

The car was great but the wait to pick it up was not good. They need more staff on the counter

Did the job

Car was bigger than we requested (Fiat 500 size requested, Seat Ibiza given to us. Much bigger than a Fiat 500). Also the damage to passenger side nit mentioned in report so we had to send pics off to Dollar or else we could have been accused of damage that was already existing

Me realizan un cobro a la semana posterior a la entrega. No entiendo de qué se trata

Waited in a huge queue ( way worse at LAX but still long & slow with only 1 guy at the counter !!!) Pushed extra insurance , telling you that you don’t have enough, so it always costs more ! Car was great , easy drop off

The long line for check-in was tiring. 2:00 pm. However, In the evening 7:00pm we walked past the check-in and it was empty. Coming from west coast of N.A. many flights arriving about 2:00 pm

Location was easy to find and car in good condition

It did take a long time to pick up the car - at least two hours which was hard on top of a long international flight. But the staff were very friendly and helpful.

The desk agent was great and the car was great.

The Car condition was good. But there was no one to personally hand over the car. They just give you the parking number where the car is parked and you have to do all the inspection and check the car yourself. it will be good if a person comes along with you to the car and hands over. The thing I did not like is, though I had done all the Insurance, the guy at the counter over sells with unnecessary things by telling that it is better to take additional safty by paying 45USD to protect against tire punctures and other small mishaps by inducing fear into you. He also tried to sell another scheme where the petrol need not be full when you return the car. Adding all this your hire charges goes up significantly.