Great customer service! The receptionist was welcoming , friendly and efficient. The cars offered to us to choose from were brand new, clean and spacious.
About QEEQ:10.0/10
Great service, very comprehensive. Best deals overall: best comprehensive insurance, free tank of fuel, and clear explanations.
La camioneta fue muy buena!! Lo único que no me gusto de Budget en específico fue que no proveían servicio para regresar la camioneta en la terminal, por una tarifa adicional, a fin de no perder tiempo en traslados. En el caso de Dollar si me lo ofreció en una ocasión previa.
About QEEQ:10.0/10
Fue efectivo, aunque no me bajo el precio de la renta.
When we came back to the rental lot to drop off the car, no one was there to receive it from us. We called all the numbers listed and they were either disconnected or didnt answer. We ended up having to take an uber back to the airport because we couldn't get in contact with anyone from economicars.
I don't understand why they charged so much! They added a significant amount of insurance without any explanation. There were too many miscellaneous and unexplained charges.
Alamo offers clear and inexpensive toll roads policy in Florida.
They have a large counter at Miami airport, queues on pick-up are relatively smaller.
The car was a new Chevy Malibu.
Unfortunately the Car was defective after one day and I had to miss out on the convertible driving experience I was hoping for, as I could not get another convertible in exchange.
About QEEQ:10.0/10
Unfortunately the Car was defective after one day and I had to miss out on the convertible driving experience I was hoping for, as I could not get another convertible in exchange
I dont know why I was charged for insurance when I didnt need it. Speaking to many people where I was staying all rented and said they didnt get it cause you dont need it but the agent at the counter said I had no choice to. I find this very unprofessional of him
The car is advertised as a Mustang or similar - there was ONE Mustang, that someone was sitting in, and then there were about 14 other convertibles, none of which had comparable boot space. In fairness, when we returned, they reduced our rental by one day because of the non-availability of the Mustang
Picked up from cruise terminal Miami to Miami Airport in a comfortable bus... And free.. Pick up location was quick and given a choice of 6 cars to choose from
About QEEQ:10.0/10
Best deal I could get anywhere on the net by a mile.. Next best was about usd 400 higher for car hire from Miami to New York including all insurances and one way drop off fee.. In total we had the minivan for about 17 days
The car oil change light came on during my rental.... I think they should have better knowledge of when to change the oil of their vehicles.... fortunately there was no problem with the car.
I picked up the car at 8:30 AM, arrived half an hour early but there were still many people. I waited in line for over an hour and the staff were very impatient due to various reasons. It felt like there are always long lines no matter what time it is. Even when I returned the car at 9 PM, there were still many people in line.
They forced us to pay to use our own insurance and forced us to pay for a sun pass. Both of these were in violation of the law and Easy rent a car policies. When I brought this up they threatened to take us back to the airport.
La atención fue muy buena y cordial. El vehículo no estaba del todo limpio.
About QEEQ:9.0/10
La reserva la hice con todos los seguros que me ofrecían, sin embargo en el local de Zezgo me informaron que si tenía un siniestro igualmente iba a tener que pagar por lo daños y posteriormente reclamar a Esyrentcars o la compañía de seguros contratada por la devolución de lo abonado. Esta condición no me pareció cómoda para mí, más allá que no tuve siniestro. Estimo que la próxima vez contrataré los seguros en el mismo local al retirar el vehículo.
When I picked up the car I was asked to pay a $500 charge inclusion surpass and a deposit on the surpass. At pickup the man told me that the deposit would be returned in 20 days. I was also told that the device to pay the deposit was broken and I would need to pay in cash. I said that I did not have that amount in cash. The next day a charge was on my credit card for the amount. I contacted them today for the credit and in a limited conversation was told that it was now 45 days to receive the credit. I am very concerned with the policies of this company.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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