VALENCIA CAR RENTAL REVIEWS

Very helpful staff. My car had damage on pick up not on the condition form. I videoed the car and showed them on return and no problem.

Very impressed with QEED. I asked a question about late pick up at velencia airport and received a prompt response with my question answered both by email and a phone call.

Very satisfied, easy car pick-up.

The car was quite old, and they checked the fuel receipt when I returned it.

The car was of top spec and came with navigation and Apple Car which was very useful. The handover was very smooth and the staff spoke good English. Returning the car was an easy process as well, very quick and efficient. A very good experience all in all.

Great service, easy communication. Both English and Spanish are available.

Very satisfied, rented for the second time, and the refund process was very quick and convenient.

Very convenient, satisfied.

Complete reservacion para recoger auto en aeropuerto de Valencia. Recibi llamada de QEEQ indicando que tenia que recoger auto en otra oficina de Enterprise fuera elo aeropuerto. Inconveniente pero fui a local indicado. Cuando llege me indicaron que auto estaba listo en aeropuerto. Tuve que tomar taxi adicional al aeropuerto sin necesidad.

When picking up the car, no staff guided us to the parking spot. They just told us where the car was parked and left us to find it ourselves. No one inspected the car with us, nor did they inform us to take photos. However, when returning the car, they blamed us for old damages. Thank you, shameless company. We had a one-day rental due to catching a flight and returned the car at a different location. All the damages were old, and they even drove the car away before I could take photos for proof, just because we didn't buy their full insurance? Your shamelessness is indeed impressive!

Very satisfied, excellent value for money

The service was excellent.

We got upgrade from Audi A1 to Opel Mocca. They are slow at rental, but at return if was ok

Best app ever

Renting a car was quite convenient, but there were some language barriers since English is not widely spoken here.

My returning flight was at 7am and when OK rent a Car did not give me a choice to drop the car keys before 7am. I end up asking a friend to return the car keys so I wouldn't loose my flight. This is first time that I heard of a rental car company with an office in an airport that will not allow the car to be returned after business hours. I would not use this company again

Good

I booked a compact car, a Peugeot 208, which should be of similar level, but I was given a microcar Fiat Panda. My goodness, it was hard to fit our luggage. My child and the luggage were cramped in the back for the whole trip.

Be sure not to buy the insurance recommended by the store. No matter what insurance you purchase on QEEQ, the store will claim you have no coverage. When you pick up the car, they'll tell you about possible scratches and then try to sell you full insurance, scaring you with potential charges up to 6000 euros. The full insurance costs around 20 euros per day, which is more expensive than the car rental. After buying the store's full insurance, they didn't even check the car when returning it. They just took the keys and let me go. I don't know if they would check more thoroughly and cause trouble if I didn't buy the insurance. This time I was misled and bought extra insurance. Next time I'll just buy full insurance on QEEQ, which is much cheaper.

No comments.

Easy to use the website.

The car was a disgrace. Dented both front and back and all down one side. Large paint scrapes front and rear wings. Parked in a corner which made it very difficult to leave car park. Gold car rep totally unhelpful just kept saying it's all on record sheet, so took a number of photos for my records when i returned the car.

Though originally I wanted an Aygo to park it easier, they were so kind to upgrade me for free to Seat Arona. The car was perfect, very pleasant to drive, though actually I did not need that because parking easier was more important. Anyway, really positive experience, greatly recommend Budget Valencia Airport Office. Staff is great, they are pretty quick.