The reserved car was unavailable upon arrival. Although we got an upgrade, there was not enough space for luggage, and we had to use the front seat for storage. It was not a good experience.
Unprofessional operation. 1. They added insurance options without informing us when picking up the car. We were careless and thought it was a deposit, only realizing the extra charge later. 2. Difficult to find the rental car company counter at the airport with poor service attitude. 3. They didn't provide any return receipt when returning the car.
I am writing this review after 3 years, and the memories are still quite clear. That's probably the charm of self-driving. The car was picked up in Antalya at the Avis counter, which is very easy to find in the hall. It took about 20 minutes in line, not too crowded.
They made me buy full insurance and then gave me a scratched car. They refused to admit the car was already scratched and asked me to use my insurance for it. The whole process felt like they tricked me into buying insurance for their benefit.
Like: we actual got a free upgrade to a better spec car that we had booked. Staff were friendly and we worked out most things easily, even though they did not speak much English.
Like: A quick, easy and cheap car rental makes for a great holiday. Many thanks. Dislike: Car rental drop off location is at terminal 1, my flight was at terminal 2, so was bit of a headache getting to the other side of the airport in a taxi/with luggage, no shuttle service. Other than this, everything else was fine.
Like: Nifty little car. Used hardly any diesel at all despite doing 600+km. plenty of space for the four of us, 2 large suitcases and 3 smaller ones. Dislike: Needed some better directions to the pick up and drop off. The guys from the desk had to come over and pick us up.
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View more >Dislike: Personnell at administration not so friendly
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View more >Dislike: Car rental drop off location is at terminal 1, my flight was at terminal 2, so was bit of a headache getting to the other side of the airport in a taxi/with luggage, no shuttle service. Other than this, everything else was fine.
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View more >Dislike: Nothing, all was good
S.Welsh
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View more >Dislike: Needed some better directions to the pick up and drop off. The guys from the desk had to come over and pick us up.
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