ANTALYA CAR RENTAL REVIEWS

A late review, but a very good car rental company. I will choose you again in the future.

The company neglected to provide the reserved car, and the compensation process took a long time with a small payout. The car they gave me kept indicating an oil burn issue, which was very scary.

Convenient and fast

This was my worst car rental experience. The BMW 5 Series was not available, and they replaced it with an XC60. It was just the two of us, and we didn't want to drive an SUV. It cost us an hour. The Turkish staff were really dishonest; they added full insurance and asked me to sign, costing several hundred more. I can't express how I feel. I'm not satisfied with this app, and I'm even less satisfied with the Turkish rental store. The return location was hard to find, and we almost got charged an extra day's fee.

When picking up the car, they tried to persuade me to change the car model. If I didn't insist, they would have given me a cheaper model or tried to sell other models. Additionally, they pushed for insurance and tried to scare you into buying it. They told me to pick up the car outside and I had to walk a long way with my luggage. The staff who handed over the car had a very impatient attitude. It was a terrible experience. When returning the car, I had to make eight phone calls before someone attended to me. If there weren't two people, one of us would have had to go to the office, which would have been very frustrating.

Very convenient as it's located inside the airport.

Like: Very good service
Dislike: None

Pick-up and drop-off were quite fast

Excellent

Great car

The price unexpectedly increased

The staff was very friendly, and both the pick-up and drop-off were very quick.

No need to queue, the paperwork was handled very quickly.

The car was new and in great condition.

It says 24-hour service, but they actually close at 7 PM, so I couldn't pick up the car and had to take a taxi to the store the next morning, which wasted a lot of time. Please update the operating hours to avoid misleading customers. The processing time is also very slow.

The address provided by the rental company was incorrect. When returning the car, despite the agreed time and place, we still had to call and urge them. We were in a hurry to catch our flight!

Overall, it was quite good!

Good

Your company didn't receive the rental company's contract

They said there wouldn't be an extra charge for returning the car to a different location, but there was still an additional fee...