ANTALYA CAR RENTAL REVIEWS

The store we chose was supposed to be only 304 meters from the hotel, but because we had three large suitcases, we decided to take a taxi there. Good thing we did, because 304 meters was actually quite a walk. It felt quite far. On that day, there were many people lining up to pick up their cars, mostly fellow countrymen. It took about 1.5 hours to complete the paperwork and inspect the car. The S60 we originally booked was not available, so AVIS upgraded us for free to a Benz CLA180 diesel version since we had already prepaid. The car was not particularly new and had many scratches, but we were still happy about the free upgrade. Three girls driving this car was quite a smooth experience. However, the low chassis of the coupe made driving on D400 quite nerve-wracking.

The location is easy to find, but the service is average.

Before renting a car from Enterprise, I had placed an order with another rental company, but after waiting for 3 days, the order had still not been processed. Since my departure was approaching, I canceled that order and found this company instead. To my surprise, my order was processed within 2 hours—very efficient! Additionally, prepayment is available, which was reassuring for someone like me who was renting a car abroad for the first time and lacked experience. The rental deposit was returned very quickly as well; it usually takes 2 months, but I rented the car on September 30, returned it on October 5, and the deposit was back on my credit card by October 11. Super fast!

The car pickup in Antalya was very troublesome. None of the three models agreed upon on the website were available! The staff acted like we either had to get a refund or just take the car. Their attitude was terrible! Also, dual-currency credit cards with a UnionPay logo couldn't be used; only single-currency cards like USD or Euro were accepted... The staff in Izmir were very friendly, guided us to the parking lot, took us to the departure hall, and returned our deposit instantly. They didn't even charge us for the highway fees!

Overall, the service attitude at Enterprise Rent-A-Car is okay, and the queue time is not long. The key issue is that they don't have the cars we need. Additionally, QEEQ charged a brokerage fee, so we were forced to rent from this company. Had we known, we wouldn't have made a reservation as there are plenty of car rental companies with more options!

Renting the car was very convenient. Just present your documents and driver's license at the airport counter to get the car. No extra verification needed. Then walk to the nearby parking lot to pick up the car. The car was relatively new, having only 20,000 km on it. However, it had many dents and scratches, which were all noted on the document. Therefore, returning the car was hassle-free. They did a quick check and it was fine. The fuel tank was full upon return, but later I noticed the document indicated three-quarters full. Not sure if it was circled by mistake, but the deposit was returned three days later with no extra charges. Overall, it was very convenient and the service was good.

After returning to my country, the rental company maliciously charged my credit card without providing a receipt. Please be cautious!

Located right inside Antalya Airport, the process was very smooth. The car was in the nearby parking lot, a diesel Qashqai, very new and clean with 360° driving view.

The store is easy to find, though it's a bit small. It can get crowded when there are many people.

The car is very new, and returning it is also very simple!

This is a large company with standardized services. I booked a POLO, but they upgraded me to a new diesel Skoda, which is obviously more upscale and fuel-efficient. I drove over 1500 kilometers, and the fuel cost was less than 1000 yuan. When returning the car in a different city, I was in a rush and couldn't find the drop-off point. I just drove to the terminal, and the airport car rental staff helped me return the car. Very satisfactory.

Antalya Airport has two terminals, one for domestic flights and the other for international. Apparently, we first went to the domestic terminal and found the window closed. There was a phone on the counter, and we had to call twice to get in touch with someone to pick us up. Eventually, we found out that the office was in the other terminal, which wasn't too far away. The rental process was quick; we provided our documents, signed the papers, and soon enough, we were in the parking lot getting our car. We had booked a BMW 5 series but got an X3 instead, which they said was in the same vehicle group. The X3 was a Middle Eastern version, almost the size of an X5 in our country. As our trip went on, we were grateful for having an SUV; it handled some roads much better.

This was a very enjoyable trip, deciding to rent a car was an excellent choice. Returning the car was convenient, and the deposit was refunded quickly.

After comparing several companies, I chose to spend an extra 200 lira to rent a Volvo S60 from AVIS. However, upon pickup, the store said they didn't have that car and gave us a Ford instead. When we saw the Ford, we realized it would cost only 300-400 yuan at other companies, so we insisted on getting a car of the same class as the Volvo. After negotiating for 10 minutes and waiting for another half hour, we finally got the Volvo S60. They gave us a quick introduction and showed us the exterior before urging us to drive out of the automatic gate within 5 minutes, or we wouldn't be able to exit. We hurriedly drove off, only to find that the fuel tank was less than half full! Moreover, the right front tire had a pressure issue from the moment we picked up the car, and we had to inflate it every morning during our six-day use. Overall, we felt AVIS was just average.

The Alamo rental store is actually Enterprise, which took me a long time to find. However, the staff at the pick-up were very patient. But when returning the car, as I couldn't get through on the phone and parked quite far away, unfamiliar with the airport roads, I brought the staff to my car. That person was very impatient, constantly scolding me the whole way! Saying I took him up and down without reaching the car, and it was hot outside. Why didn't I call to inform him beforehand? He kept scolding! Yes, you heard it right, I got scolded! I hoped the trip would end smoothly, but this incident left a bad taste in my mouth!

Returning the car was very troublesome. There are three terminals at Antalya Airport, and as foreigners, we couldn't figure out which terminal to go to. When we arrived at the airport early to return the car, they were not happy about it. Additionally, they asked us to pay for parking when picking up the car, which we didn't understand.

There were several incorrect charges. After the accident, the other party was fully responsible, but instead of helping as promised, they directly charged me, and I had to claim through insurance.

Great customer service, no upselling of additional insurance. We arrived around 5 a.m. to pick up the car, and the staff was still very friendly and helpful.

Antalya was good. When returning the car at Izmir Airport, I searched for a long time, and no staff came out to assist.

Great service. Free vehicle upgrade. They provided a new car. The paperwork process was very easy. Returning the car took less than five minutes. The car was also very fuel-efficient. Praise.