ANTALYA CAR RENTAL REVIEWS

Terrible service of Gold car company on arrival desk. You will pay more money on the arrival desk.

Easyrentcars is a perfect company

Excelente service

Very kind staffing

Staff should be trained to speak im English. It was very hard to communicate with the gentleman who was on the counter..!! The counter was closed while we were in Antalya Airport, Luckily Easyrentcar have send a number to communicate with them. The supervisor was in the pick-up point which was little far. & he asked us to walk to meet him...!!!!

No excessive sales pitches, the staff were quite meticulous.

Professional and good service attitude.

Added driver without explaining additional costs

I took excess protection from Easyrent and followed the advice not to accept additional from Goldcar. Although the salesman at the pick up desk did try to sell cover, he did relinquish after not too long. The additional cost is always a lot. The car collected was almost new, very clean and drove well, a 1.4 petrol corsa. The collection point was clear and staff pleasant. We returned the car with no issues and had a quick confirmation from Goldcar of the same. While walking away toward the Terminal 1 at Antalya, we asked the staff member if Terminal 2 was far to walk. He then gave us a lift to T2 in one of their cars, a considerable walk..

The platform works well and the advice within is good.

I returned the car today and realized I left 100 euros in the car. I called the rental company, but they said they didn’t find anything. Ridiculous, I know exactly where I put the money. Later, they stopped answering my calls. Clearly, something suspicious is going on; someone from the rental company must have taken it. It's my fault for being careless. I will never rent from this company again. Returning the car was incredibly difficult to find, and the service is terrible. I went around the airport three times and almost cried.

The management of large companies is quite standardized. The deposit was returned the next day.

Very professional service. Thanks a lot for transfer from ant to airport

The collection was very slow but the car was fine.

No problems at all

Both the car pick-up and drop-off were quick and efficient.

We selected a Fiat but received an old model Renault. The service staff informed us that the class was the same, but it clearly felt much older. At least it was a sedan, however, we found that one of the low beam headlights wasn't working, making driving at night very unsafe.

Excellent service. New car

Great

They gave me a vehicle with more than 250000 km on it (pictures taken). Adjustment for a driver seat was broken. My back hurts even now. One of the tire had serious safety hazard - side damage (pictures taken). Car had an ugly scratch of 1 m2 (pictures taken). On the way back the clutch collapsed in the middle of traffic (pictures taken). Thanks to the help of locals managed to contact the rental company, and after an hour being stranded, finally taken to the airport.

They need to know how to treat there customers

Thanks

The staff was very friendly, probably because they are used to dealing with international customers. They pointed out both the things we noticed and those we didn’t. We had an additional driver, but they didn’t charge us for it (even though the second driver didn’t end up driving).

The car rental process was very enthusiastic and fairly smooth. However, swapping the car in Izmir was an absolute nightmare. Several phone calls were made, and nobody took responsibility. We couldn't find anyone at all until we finally located someone at the rental desk in the arrivals hall who reluctantly helped us. The car swap location was ridiculously tucked away in the deepest part of the underground of the second parking lot. It was incredibly frustrating.

So When i arrived there was no-one in the office, had to call their office in Domestic. It took over 20 minutes for them to send a driver. he took me to the car drop off point. Then a 400 metre walk to the domestic terminal, had to wait for security, did the paperwork, another 400 metre walk back and then picked up the car. The car was great, but the pickup was really painful and superfluous.

Found the supplier right after exiting the airport. The paperwork took less than 5 minutes, then went to the parking lot to pick up the car. There were a few small issues when picking up the car—the staff was very pushy about signing the paperwork. After signing, I noticed several scratches and minor damages. Fortunately, I pointed them out to the staff, and they marked them all, making everything go smoothly.