SAN DIEGO CAR RENTAL REVIEWS

The after care from Alamo after pickup was excellent. They proactively contacted me to ascertain if I had any questions and provided quick responses to a couple of enquiries I made.

The car service is good and the return process is really easy. Although they would try to sell an extra tank of fuel at pickup, which I would advise against as it is cheaper outside and also they exaggerate the tank capacity of the car to overcharge.

The service is really good and provided me with the best price on the car and insurance package after I compared it to Expedia or even Costco

Car was in great shape and was feature loaded. Enjoyed the drive

Did have an additional charge when picking up the car that I was unaware of. The representative made it easy and very helpful.

Fairly standard

After having to wait for 2 buses to get to the off site rental office, we had to wait another 45 minutes at the rental car counter to get the car. Service at counter was EXTREMELY slow & unfriendly. We booked a 2 door economy car. When we finally got waited on, the only car available to us was a full size VAN (which was VERY difficult to get around in in Mission Beach)!! When we said we didn’t want a van, the only consolation MEX offered us was to cancel the rental. Dont know the point of making a reservation with this company when they don’t honor the reservation. Not worth the discount price. DONT USE THIS RENTAL COMPANY.

Site is Easy to use, but never saw that the rental car company I selected was outside the airport property & would require 2 buses to get there.

Counter staff at pick up very pushy trying to get us to upgrade. Said he wasn't happy with our choice of car for safety reasons!! Only driving from SD to LA! He said it had no luggage space, no cruise control and no Bluetooth connectivity. It had all 3! Would put me off using Alamo in the future.

Easy to use. However, the App that's advertised is non-existent, which is disconcerting when you try and load it after you've booked.

I don't know why but they charged me extra $120

The car was not great... some parts didn’t work. The trunk was damaged so we had to lift the door to be able to close it after opening. The attendant was not very helpful with answering questions and helping out upon pickup

Great price and customer service

Jesus was great to work with. The van we rented was a great value.

It was a little confusing since Easyrentcars Handed me off to Zeeba. I would have preferred to deal with a single company

No era el auto rentado, aun así pudimos salir adelante. Pero se recomienda que cuando uno renta uno, aunque pongan un auto (marca) o similares, se asemejen más.

Excelente todo.

Excellent

Good car selection

Smooth no issues

Everything g was great. Staff was extremely polite and helpful. Great experience all the way around.

I was under the impression when booking my car that there would not be any extra charges after my initial payment, as I paid for the car in full at time of booking. However, when I arrived they charged an additional amount. I am disgusted by FOX and would not use this company again.

Un auto superior al menor precio posible.

Excelente precio y Servicio de soporte al cliente.

Todo muy bien! Solo que el coche estaba un poco sucio por dentro en los sujetadores de vasos muy sucios

Solo que en los sujetadores de los vasos no los limpian y están muy sucios ya de muchos usos y al lavar los coches no los se en y se quedan con las gotas de agua sucia

Agent at counter asked me if a Mitsubishi Galant was ok? I said "yes that's fine". At the end of the transaction I went to go look for car at the spot and it ended up being a Ford Fiesta instead. Not what she stated, so I was disappointed about that. And the fact that the car was not washed. SMH

Average

We were directly enrolled into the emerald system and so received extra perks.

Good deal