SAN FRANCISCO CAR RENTAL REVIEWS

Satisfied

The service attitude is great, warm and attentive, quick and efficient!

Good service

Very satisfied

Excellent

Satisfied

Very satisfied

Excellent service

Eberything was clear for me. I would prefere the car insurance condotions to be shown and comparred more clearly .

The service attitude was okay, but because I did not purchase the additional insurance, the car provided was in poor condition. It was a red Kia with no power to climb hills, and the engine was unstable, functioning inconsistently. In the signal-less mountains, it almost stalled, scaring me half to death. During the 9 days of self-driving in the USA, I was constantly on edge, worried the car would break down in the middle of nowhere.

Overall, it is quite convenient.

Very satisfied

Very good

Very satisfied. The car handover is quick and efficient, and the car is in good condition. Driving on US101 is excellent.

There was a wait for more than an hour at the rental center ..with only one staff attending for a majority of the time. The car was due for an oil change ..the next day after I had parked the car in my driveway it would not start at all ..the car battery totally died ..now how does that happen ..I got the key and locked the car ..shouldn't that have taken care of lights etc ..which btw I didn't even touch ( switch on or something ) and I checked after that the lights turned off after the car was locked ..also budget wanted to charge me like 100 bucks for a jump start request ..I got it done and also came to know the coolant level in the car was like super low ..That car had an issue and I was super inconvenienced for renting it ..only good thing was after several attempts to reach the local office of budget 30 min wait on multiple calls and informing them , they said theyvwould not charge me for the late delivery which. I was able to return the car around 1 hr late

It's okay.

Average service

Multiple counters, very convenient to pick up the car almost immediately.

Very satisfied

The rental company is very professional and helpful, everything went smoothly.

Great experience. They upgraded our car, and after we had lunch, there was almost no queue when we picked it up. We placed the order on-site because we were unsure if our magnetic stripe credit card would work.