Everything was great until dropping off the car. Even though I booked to return the car at an airport location, the car could not be dropped at the airport. Had to drive back into town to return the car adding about 45 minutes and a lot of stress. Staff seemed used to it though and got me back to the airport ASAP. I made the flight.
Like: We loved the Ford Suv. It drove very well....very good turn ratio and handled the sharp curves in the mountains well. It was very clean. I am now thinking about buying one!! Dislike: I did not realize this company was associated with England. When I picked up the car they asked me for a passport which I did not have because I am a USA citizen. They said this company gave me an European discount which made the rates lower. I guess this also would have effected my coverage if I had been in an accident. My insurance would have covered me but it would have been a real hassle.
Like: Got a great rate simple process Dislike: The truck was rented on a weekly rate ( I wasn’t told that) so when I called to extend for a day. I was pleasantly surprised. It would have been great to know that up front
Car ok. Problems with credit card--thought was fraud use. worked out with Budget eventually. SO THEY DID THEIR JOB.
Budget needs an over ride to credit card company to check out / rectify card problem. Lock you out after 2 card tries.
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CDGRKGO
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View more >H.Tatsumi
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View more >Dislike: None.
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View more >J.Robinson
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View more >S.Boggs
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View more >Dislike: I did not realize this company was associated with England. When I picked up the car they asked me for a passport which I did not have because I am a USA citizen. They said this company gave me an European discount which made the rates lower. I guess this also would have effected my coverage if I had been in an accident. My insurance would have covered me but it would have been a real hassle.
Simona Guy
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View more >A.Torusoglu
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View more >Dislike: The truck was rented on a weekly rate ( I wasn’t told that) so when I called to extend for a day. I was pleasantly surprised. It would have been great to know that up front
Poppy Sidney
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View more >B.Jensen
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View more >B.Len
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