Dislike: The truck was rented on a weekly rate ( I wasn’t told that) so when I called to extend for a day. I was pleasantly surprised. It would have been great to know that up front
Like: Got a great rate simple process Dislike: The truck was rented on a weekly rate ( I wasn’t told that) so when I called to extend for a day. I was pleasantly surprised. It would have been great to know that up front
Didn’t have the car I reserved. Card reader didn’t work. Had to process card manually. After 3 different cards, and 15 tries. The kid literally said “maybe it’s our card reader” Who doesn’t have chip readers when their entire business is based on credit card processing? Customer service rating below zero if possible.
The car was listed with space for large luggage, but the bed of the truck didn’t have a lid on it so if you have 4 passengers there is no where to put luggage in wet weather. We were lucky in only hiring it for two people, so we had space in the back seating area to store our cases in transit. This description should be updated on the website.
About QEEQ:10.0/10
See above: make note to explain the truck bed doesn’t have a lid.
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Great experience and best value
Dislike: The truck was rented on a weekly rate ( I wasn’t told that) so when I called to extend for a day. I was pleasantly surprised. It would have been great to know that up front
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