A relatively large local rental company. There's no on-site location at the airport, so a shuttle is needed. The store is not far and easy to find as it's on the main exit route from the airport. Confirming the terminal with the rental company is essential to avoid long waits. Upon arrival, you'll need to call them, so a certain level of English is required.
“Excellent friendly service. Look forward to using this service again.”
About Apex:10.0/10
Very nice car suited for city driving and long trips. Not good on the hills needs more grunt. But it was easy to drive and very comfortable over long distances.
The car rental company is small but very professional. They send high-resolution pictures of the car to your email, and the deposit is automatically refunded after returning the car.
Fantastic customer service at the counter from the lady and two guys there. The car was good and the whole process easy.
The only let down was we were waiting in the international terminal desk for ages before reading a sign on the Euro car desk saying pick up was in domestic.
Wish Alamo had a sign up. Wasted 30 mins of time
Due to a change in plans I needed to retun the car ealy to Cairns on Sunday 25th Feb meaning I am owed a refund for the unused days. I was told at the counter that an updated invoice would be genrated via email. That has not happended at this point. I would like to request a car hire refuen for the unsed days. I was due to return the car on Wed 28th Feb so am owed three days charges.
Top quality car and service. A little difficult with locating the car park for drop-off. Instructions could have been shared beforehand. Really good experience overall.
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Cairns
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