SWEDEN CAR RENTAL REVIEWS

Only slightly disappointing thing was the rear of the vehicle had not be cleaned. Also, I think this is generic to all hire companies is that they don't charge hybrid cars before renting them.

The car seatbelts were missing the button that stops the buckle getting lost. The wipers left water on the windscreen and the screen wash left greasy smears on the window making driving at night were difficult.

Good

Great Car - super easy drop off!

Als Starter bekamen wir ein upgrade, was uns sehr gefreut hat. Das neue Fahrzeug hat alle Erwartungen übertroffen. Die Mitarbeiterin am Schalter war sehr freundlich und kompetent. Die Übergabe ging sehr zügig. Gerne wieder!

Preis/Leistung waren top! Bedienung unkompliziert. Gerne wieder!

I landed late at night so I got the car keys via an automatic rental vending machine. It was easy enough to use, and understandable at such a remote location off peak hours. The car was better than what I had booked. A great and very smooth process overall.

Very Helpful Staff, easy pickup

El alquiler según la página se haría desde el aeropuerto pero resultó que la oficina no estaba en el aeropuerto, sino en un polígono en el concesionario de Wolksvagen. Esto provocó pérdida de dinero y tiempo.

They use Deodorant when they clean the car, which is not good if you are allergic or asthmatic. Poor vacuuming off the car, before pickup. Washer fluid was so low that after the first use, it told me to refill. I misplaced the receipt for the fluid, so of course i didn’t get reimbursed

Considering in was midsummer weekend collection went well even though I had to pick up the car much earlier than booked because of early closing. Communication through email was good but letting me know I had to get to the collection point earlier meant leaving our Copenhagen hotel after 4 hours sleep. I never met any Hertz staff! But understand it was midsummer celebration time.

Everything was smooth except an error on the confirmation page meant the insurance didn’t show. When asked you sent this on. You prepared a list of paperwork I needed to print out to show and said I needed an international driving permit. So I took time to buy one even though the Swedish government say it’s not necessary. At the collection point from the information desk at the airport the only thing checked was my UK license. No Hertz staff around because of midsummer and I had to change my plans to collect the car being forced to get there 3 hours sooner or no pickup. That meant leaving Copenhagen hotel after 4 hours sleep to catch train to be there. At least Hertz kept me informed about this all though at last minute.

The rental company's working hours are relatively short. Just make sure to ask any questions to the staff clearly!

The Swedish branch closes too early. After 2 PM on weekdays, there is no staff available. You can only use the self-service machine to get the keys, but the machine doesn't support Chinese driver's licenses.

It was a really great experience and I will definitely use them again . The price was incredible

It was a really great experience and I will definitely use them again . The price was incredible

Friendly

Very friendly staff. The representative gave us all the information required and was really helpful and kind.

I use QEEQ for few years already. Their service is always great, large choice of vehicles of all sizes and price. In case of need, their customer service do maximum to assist.

The vehicle was as expected so no unpleasant surprises

Find it useful, maybe extend it for another year

Everything was perfect. Still waiting for closer contract after I returned the car and deposit to be realeased.

All perfect. Thanks for finding an alternative booking when mine was not confirmed by the rental company

The car exceeded my expectations. I really like to use Hertz. Hertz is my preferred company for sure. Expensive because I normally arrive outside normal work hours, (wish it was a little cheaper then I could visit my cabin more often) but I always receive an excellent vehicle and the service is always excellent.

Ease of booking. Didn't notice any price drop. But I'm sure I had an upgrade of car.

Run with your skin. Take another company. Big stress which is the last thing you need in the airport.

Highly recommend AVIS. The cars are very new and the service is excellent.

You need to communicate via phone in English before renting the car. There's no dedicated staff at the rental location and no POS machine. They require credit card authorization in advance via email. I rented a Golf but got an Audi A4 instead. The final bill was confusing and I'm not sure which car's rental fee was charged. Fortunately, nothing went wrong after returning the car. Overall, it was okay.