From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8865512310
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8865512310
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Reviewed: Mon, Jul 25, 2016
About Firefly: 6.0 /10
レンタカーのカウンターは空港にはなく、電話をかけても誰も出てこない。Qeeqに連絡した後、具体的に待っている場所を教えた。車を受け取る時に車の等級のために少し紛糾して、時間がかかって、しかし最終的に円満に解決して、車の情況は悪くありません。
About QEEQ: 10.0 /10
コール態度、サービスもいいし、適時に出会った問題の処理を助け、信頼に値する。
Ford Fiesta or similar

Relevant Reviews on Firefly in Italy

Jt00187

View more >
Economy | Fiat Panda or similar
Reviewed: Sun, Dec 22, 2019
“Good company, awful car model.”
About Firefly: 9.7 /10
The service of counter and garage staff was courteous and efficient. My only complaint was with the vehicle. I reserved a Fiat Panda or equivalent. Unfortunately Firefly didn’t have any cars in that class and they tried to give me a much larger car, which was definitely not useful to me. We compromised on a Fiat Cubo, which has to be one of the worst designed vehicles ever. Because of the front dash construction, with the seat pulled up to accommodate a smaller woman, I could barely fit my leg underneath in order to reach the clutch with my foot. It was virtually impossible to find a comfortable seat position. The vehicle was too heavy and did not handle well , and the clutch was not at all smooth to operate. All in all, I would never take this model again on a future rental. They should remove it from their fleet.
About QEEQ: 10.0 /10

Georgi Mateev

View more >
Full Size | Ford Fusion or similar
Reviewed: Sat, Oct 12, 2019
About Firefly: 8.7 /10
All was as expected. We got a nice clean car and there were no complications with vehicle pickup / dropoff. Firefly was OK.
About QEEQ: 10.0 /10

D.Smith

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Mini | Ford Ka 2 Doors or similar
Reviewed: Wed, Jul 3, 2019
“Time consuming car collection”
About Firefly: 8.7 /10
The 1 member of staff was very friendly, however waiting time was unacceptable due to there ONLY being 1 member of staff.
About QEEQ: 10.0 /10

A.Smith

View more >
Mini | Toyota Aygo 2 Doors or similar
Reviewed: Mon, May 27, 2019
“I felt ripped off and taken advantage of by Firefly.”
About Firefly: 2.7 /10
Firefly did not honour the booking of a 29 EUR and instead forced a 260 EUR vehicle on arrival. They said "my car wasn't available". On that, their car park was full to the brim with different types of vehicle, and they were actually parking their cars in other rental company's spaces. They offered a high-end vehicle ten times the price without offering apology or any other solution and charged at full price.
About QEEQ: 8.0 /10

R.Law

View more >
Mini | Ford Ka 2 Doors or similar
Reviewed: Tue, Apr 9, 2019
“Smooth and efficient”
About Firefly: 9.7 /10
Car was what I expected and staff were helpful and friendly.
About QEEQ: 10.0 /10

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