Overall pretty good, a nice experience.

Overall convenient. The car we originally booked was too big and felt hard to control. We coordinated with the counter to switch to a smaller car. For four people, a 7-seater is a must, as the luggage fills up the space. Since we bought full insurance, returning the car was super quick, highly recommend.

The staff persistently tried to upsell without asking.

Not crowded, located right in the airport hall, clear explanations

Paying extra money is very frustrating!