When picking up the car in Orlando, the rental company didn't try to sell us anything. They just asked basic questions, and the whole process took about ten minutes, mostly us asking questions. Returning the car at Miami airport was also easy. We returned it at 2:30 AM, following the instructions, and it was easy to find the location. Someone came out with a flashlight, checked the car, and gave us a receipt showing the return time and full tank. The whole process took just 2 minutes with no conversation. We also self-returned the car once in Orlando, which was very simple—just parked in front of the company and dropped the keys in the mailbox.
Like: Everything was easy to find, the process was quick and simple and the staff was great. The car I had planned on driving was no longer available so I received an upgrade at no cost to me. Dislike: I had no complaints.
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View more >Dislike: I had no complaints.