The car broke down on the road, and we waited three to four hours for a tow truck. The tow truck only took the car and didn’t bring us to a service point to get another vehicle! This was the worst experience ever. Used Hertz twice, and both times there were problems with the car.

Smooth easy transaction

N/A

The mystery car should have been for 5people with 2large cases. Out of all the cars on row 3 there was only 1car that fitted this criteria. A silver Kia which has a dent and a scratch on every inch of the car. When I mentioned that I wanted a different vehicle I was told I would have to pay and upgrade so I took the vehicle in bad condition. I have always been told Hertz are the best car hire company however after this experience I would be very cautious about booking again.

Easy to book and happy with the price. Didn’t need to contact QEEQ for anything so can’t comment on customer service.

Everything was as explained. Thank you

The booking fee (online) was reasonable but I did not know there was going to be another $100.00 in fees added on afterwards. That was disappointing.