フランクフルト—ハイデルベルク—シュツットガルト金米ピッツバーグ—フィリピン森——国王湖—魔法の森——ニュルンベルク—ミュンヘン罗腾堡~ビュルツブルク~フランクフルト

High efficiency, attentive service, helped with luggage adjustment.

When picking up the car, there was no staff to accompany me. I had to find the car myself, and no one explained how to use it. The staff told me that since I had full insurance, there was no need to inspect the car when picking it up. However, during the return, the staff conducted a thorough inspection and found a tiny spot under the front of the car, claiming it was caused by me. I really can't agree with that.

I booked a BMW 3 Series but got a new Volvo XC60 instead. However, it cost an extra 250 euros. Foreigners are getting smarter too.

The queue for picking up the car was a bit long, but returning it was very convenient. Upon arrival, a staff member checked the car, and I just handed over the keys.

I told the staff that I had to go to Switzerland and paid Euro 35 for travelling accross the border. I understood that part and paid. I was told the car had most likely the required sticker for going across the border, which it did not have and I paid Euro 40 at the border. When I returned the car I was told I had to pay an addional 52 Euro border fees, which was all in all very disappointing as my currency is South African Rands which is x 20 in other words I had to pay R 1840 in addion which is a lot for me !

I told the staff that I had to go to Switzerland and paid Euro 35 for travelling accross the border. I undertood that part and paid. was told the car had most likely the required sticker for going across the border, which it did not have and I paid Euro 40 at the border. When I returned the car I was told I had to pay an addional 52 Euro border fees, which was all in all very disappointingas my currency is South African Rands which is x 20 in other words I had to pay R 1840 in addion which is a lot for me !