Little upset was taken to the parking lot for pick up never tokd to call but after it was good ladies in the office did excellent and omar was very courteous

No one was present and I had to use the neighboring company to get a hold of the car rental place. I was nearly late to my flight so I would advise anyone using them to call ahead to ensure they will be there, although they said someone would be.

- Waited for nearly an hour to get serviced due to the customer pick up/drop van being out of service. The only rental associate had to pick up/drop off customers while also checking in new customers - They oddly charge deposits in Peso but do not charge at the current exchange rate therefore seeming to make more money than should be - The insurance costs were OUTRAGEOUS and costed more than the actual rental car - The rental vehicle while running well, had a LOT of dings, dents, scratches, and even punctures. We took a video and asked for a copy of the damage paperwork just so we knew what damage had already existed - The rental office/location itself does not seem like it is set up professionally and doesn't seem very secure

The worst car rental company ever, the staff are really rude , unfriendly and horrible customer service skills.

Had a slight miscue on being picked up which left us standing. More than made up by an early return of the vehicle and transport to the airport so we could catch our flight.