The customer service was very good, and there were a lot of vehicle options. The entire rental process was completed in less than ten minutes.

After arriving in the afternoon, I had to wait in line for almost two hours to get the car. By the time I left, the queue behind me had already wrapped around four times. However, there were only three people handling the procedures at the counter. The person who assisted me had a very bad attitude. Initially, they said my Canadian driver's license was not valid for renting a car on a Chinese website and insisted on a Chinese license. It was only after someone else intervened that they allowed me to rent the car. I've rented many times on this platform with my Canadian license without any issues. I will never rent from this company again.

The company staff were very nice and helped us resolve some procedural issues. The vehicle was also very new. Everything was wonderful and went smoothly. We will choose this company again next time!

No I want to rent a mustang but was different one

The staff were nice & accommodating & the customer service responded quick but there's just noise of people talking in the background which is disturbing the phone conversation. Fast check out even with the minor damage issue with the car rented.