ドイツのフランクフルトシュツットガルト

Hertz provided the service, and it was very good

When picking up the car, there was no staff to accompany me. I had to find the car myself, and no one explained how to use it. The staff told me that since I had full insurance, there was no need to inspect the car when picking it up. However, during the return, the staff conducted a thorough inspection and found a tiny spot under the front of the car, claiming it was caused by me. I really can't agree with that.

Contracts do not match; there is a suspicion of insurance upselling.

The car was excellent as I paid for an upgrade. However, the service was very poor, and the staff at Hertz were rude and unreasonable. I do not recommend using Hertz.

The blocked amount was too high.. specially for full insurance car ! .. Alot of hided fees ..