They use the time difference to mislead and repeatedly push for car insurance purchases for profit. Multiple attempts to resolve the issue via phone and in-store visits resulted in constant evasions. Email customer service also did not respond. Very bad attitude.

The wait time was quite long

The staff were quite friendly, but unfortunately no one spoke Chinese, which was a bit disappointing. My English isn't very good, so I relied on my daughter for communication, and we ended up buying additional insurance. I booked a Corolla, but they didn't have one available, so we got a Hyundai i30 of the same class instead. We didn't want to wait, so we took it.

Great simple cheap alternative that met my requirements - the only issues was that the car was not ready, even though it was booked and the car was not totally clean - it had been washed poorly which made it challenging to check for any pre-existing damage

Great online tool - the massive benefit is the total insurance coverage which brings the overall hire expense down a huge amount. Love it and have used it several times.

とてもスムーズに借りることができました。

今回、値下げプロテクターの恩恵はなかったですが、良い機能だと思います。価格や評価を比較して予約できてよかったです。