ワンストップサービスはとても側ロサンゼルスグランドキャニオン-米ラスベガスデスバレー-悠仙国立公園にサンフランシスコナパ-米国モンテレー- la

AVIS is a well-known car rental company, and I've used them before, thinking they should be fine. However, in late March, I rented a car at Los Angeles Airport and encountered an unprecedented situation. Arriving at the AVIS airport rental point around 3 PM, I saw a long queue at the counter, nearly extending out the door. After about an hour of waiting, I finally completed the paperwork. I thought I could just take the contract outside and pick up a car, but was told by the staff there that I needed to wait another 1-2 hours for the car. I was shocked and only then noticed many others waiting for cars. Eventually, I got the car after 6 PM. Not only was the pickup slow, but returning the car also had issues. About a week after returning the car, I found a $102 charge from AVIS on my credit card. Customer service said it was for refueling since the car was returned without a full tank. However, I clearly returned it with a full tank, which was checked by the staff at the return point. After providing evidence and having customer service contact AVIS, I finally got the $102 refunded to my credit card last week. Kudos to the rental service's customer support for their responsibility and efficiency.

The staff's service was excellent—detailed, patient, and very friendly. The vehicle was also in great condition.

They recommended insurance and GPS. They also asked me to upgrade the car. I thought it was free, but when I saw the cost, I realized it was not free, so I kept my original option.

A well-recognized major company, very good.

AVIS service was decent. There were not many people when I went, so I got the car without waiting in line.