I had booked a B-class car, but when I arrived at the store, they only had A-class cars like Corolla and Sylphy available. They couldn't upgrade the car or refund the price difference. The car was relatively new. The service was impatient when asked a few more questions. However, the deposit was refunded quickly when returning the car.

The wait time for picking up the car was quite long.

Fast, semi-self-service, convenient and quick.

Once we had a situation with low brake fluid. We purchased roadside assistance, which was great. They brought another car and towed away the one with the issue.

Best

Best