“Car was dented, scratched and old. a 2017 but with 47000 hard miles. Windows had never seen cleaned.”
About GREEN MOTION:6.7/10
Windows need to be cleaned. I could not see out of them in the sun. Had to buy cleaner and cloths to clean them. 3 maintenance warnings kept coming up on the dash. Too old to rent out.
From shuttles not picking me up at the airport, to no one answering calls at the desk so that I could get picked up as shuttles kept passing me by (apparently the spots they tell you to wait at for ground transportation are the wrong spots), to the sales clerk trying to give me an unsafe car he tried to give to two parties in front of me that each denied, this was an awful experience. The first car he tried to give me I was told was an "Upgrade"...well, it clearly had been in an accident as the front driver bumper was dented in and cracked, along with duct tape on the rear driver door. The car I ended up getting was dirty with Pretzels and a lighter under the driver seat, a "Maint. Required, see your Dealer" warning light with constant chiming, and collision chiming continually going off, and an empty tank of gas. I was not told proper directions on dropping the car off; I was told to be there at 4:30am, but I was not told that there would not be counter staff available or proper directions of where to drop off car. This was a terrible experience, start to finish, and I will not rent with this company again.
I had to make a last minute reservation and Green Motion had the best prices available. But, we landed in Orlando airport ~ 5:30 am and had to wait over 30 mins to get the shuttle that would take us to the Green Motion location. At the location, there was only one couple before me in the line but it still took > 20 mins to complete the booking for them. There was a single operator to help people get their cars and she was having technical issues, still the wait seemed really long.
Not truthful about area tolls, deliberately pushing their EZ Pass device with exaggerations and lies.
Tried to charge me for a second driver just because my traveling companion was paying the vehicle - that’s ridiculous!
Claimed they would e-mail receipts at pickup and return, but never did - despite my telling them I hadn’t received either.
Other car companies wouldn’t be renting out visibly damaged cars like the one I received.
No windshield fluid. Isn't that a basic checklist item?
Repeatedly offering additional insurance, despite my constantly saying no, not necessary.
Damaged doors were not marked on checkout sheet until I took photos and demanded it be included.
Like: Great price. Overall, it was the best deal I could find. Dislike: The car had been backed in to something and had a huge dent in the rear
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Green motion la peor experiencia al alquilar un auto! Todavía no me han reembolsado los 500$$
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View more >Dislike: The car had been backed in to something and had a huge dent in the rear