I called to ask about the pickup location, but they completely ignored what I was saying and just kept telling me how to return the car. When I got to the counter, the male clerk aggressively pushed for insurance. He said if I didn't buy it, even a tiny scratch would cost me $6000. Who are they trying to scare!

The wait time was quite long

Had to return the car at a different location at the airport due to a collision. Directions were very unclear, took me 40 minutes to find it.

The car was fine. The issue was the delay at pick up. I do not understand why the car was not ready for pick up when we arrived. Or why the customer service person did not call for the car when we first arrived. Why did she call after the paperwork was all done and then we had to stand around waiting. Sadly this meant we were late for the function we were attending

All good with Easyrentcars

Like: Brilliant service, car hire was easy to complete, return was fast and easy.