Great service

I've rented from them five or six times and overall I'm satisfied. The downside is that sometimes the good prices mean longer lines, occasionally over half an hour. It's best to arrive 30 minutes early.

Aside from the rental fee, they charged an additional $2000 for various fees, $7.99 per day for insurance, and $12.99 per day for toll roads...

Only the long queue to pick the car up at Tampa airport. Don't really need this after a long flight!

The vehicle is brand new but it could not start on the second day morning after I got it. Although I called the Budget Roadside assistance but the problem could not be fixed. Finally I found out that the keyless system of the key was failure even I changed the key battery. I went to the Budget shop in the city for help but they did not have same category of vehicle for exchange. I only used the emergency startup to start the engine every time in this 2 weeks.