From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4058136355
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4058136355
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Pretty bad.

Reviewed: Tue, Jul 21, 2020
About Europcar: 6.0 /10
Booked a large 4x4 SUV but got a small 2wd instead. Couldn't give us a good reason why we couldn't get the vehicle we booked. Their vacuum cleaner didn't work. And had no staff. Very shambolic. A bad experience.
About QEEQ: 10.0 /10
Good. But wondering if we missed a message from Europcar to earn that they couldn't fulfil their vehicle obligation.
Premium SUV | Toyota Prado or similar

Relevant Reviews on Europcar in New Zealand

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Pickup Truck | Ford Ranger or similar
Reviewed: Sun, Oct 20, 2024
“Average”
About Europcar: 10.0 /10
Just need to work on communication with the office at the Auckland airport. Need better communication to be honest
About QEEQ: 10.0 /10
It was alright
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Emma

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Economy | Suzuki Swift or similar
Reviewed: Mon, Mar 25, 2024
“Great experience and stress free.”
About Europcar: 10.0 /10
The team on site upgraded me to a hybrid vehicle, it was really nice and so efficient. Really friendly team at the airport.
About QEEQ: 10.0 /10
Really straightforward booking process, easy to navigate, understand the booking details and organise my trip.
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E.James-Reeder

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Small SUV | Mitsubishi Outlander or similar
Reviewed: Tue, Jan 17, 2023
About Europcar: 9.0 /10
They tried to charge me another full day because I picked the car up half an hour early. What rubbish!! I didn't get a refund when I returned it 1.5 hours early.
About QEEQ: 10.0 /10
All good as usual :)

R.Wibowo

View more >
Mini Van | Kia Carnival 8 Seats or similar
Reviewed: Sun, Jul 3, 2022
“The best car rental experience for us!”
About Europcar: 10.0 /10
Europcar Queenstown 034425887 Georgie (Europcar Christchurch airport) who helped us when we collected the car from Christchurch was awesome. She was so friendly and helpful. She allocated a brand new KIA Carnival for us (mileage was only 20 Km) which was a wonderful surprise. The car was so spacious and had all of the safety features that you expect from 2022 model. The ride was so smooth and comfortable for 6 people. I was so reluctant to return it at the end of our trip
About QEEQ: 10.0 /10
Easy booking process. They were so helpful when I had to cancel the booking with one rental company and made a new booking with another rental company.

P.Bell

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Standard | Toyota Camry or similar
Reviewed: Mon, May 28, 2018
“A great car and very friendly service”
About Europcar: 9.8 /10
Like: The car was even better than we had expected and the process worked smoothly

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