The service attitude was cold and impatient. When I mentioned that I didn't want to buy insurance, they tried to trick me into hidden charges and pushed me to buy their fuel service which cost over 70 euros. It's a rip-off.

Good service.

The procedures were very smooth. They changed the pickup location to one closer to my hotel directly at the pickup site. However, the in-store staff suggested buying full insurance, which was quite expensive. The cost of full insurance for 9 days was the same as 9 days of car rental. Everything else was great. The car was relatively new.

The local staff are quite accommodating. We arrived early and they allowed us to pick up the car after a quick greeting. Both pick-up and return processes were smooth. They also suggested adding some insurance for 4 euros a day, which made us feel more secure.

C’est tout simplement catastrophique! Le personnel au guichet est d’une insolence et d’un manque de respect envers tous les clients jamais vus. Mauvaise humeur et complètement impolis et malhonnêtes. Je n’ai jamais vécu une expérience aussi désagréable. À éviter absolument!!