I actually got the size of vehicle needed. Usually got some run around about class of vehicle requested is not available and I need to upgrade at additional cost.
About QEEQ:10.0/10
Much less cost than other booking sites. I was very satisficed with the experience.
It seems that Budget's locations are busier than others, possibly because they are more affordable. For popular pickup and drop-off spots, it's best to allocate a little extra time. The staff were quite busy, but their service was not affected. If you prepare your questions in advance, they will answer them clearly.
Pick-up in San Francisco was smooth with no upselling. Received the invoice just minutes after returning the car in Los Angeles, which included an additional $18 for toll fees. The deposit was canceled within a few days. Very good service.
They had the car I requested but did not provide it until I repeatedly asked. The rental amount did not match the confirmed amount on QEEQ, and they couldn't explain the extra charges. Due to time constraints, we accepted it first. This needs to be handled by QEEQ.
car was smaller than expected. toyota seat was smaller than rented ford focus.
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