Even I couldn't pick it up from the place I wanted, the overall experience was okay.

CTS

Canada

Reviewed: Fri, Oct 8, 2021

About Hertz: 8.0 /10

The car was what I expected. When i got to the counter to pick the car up, there was no one else, so I didn't have to wait to get some to attend me. The woman was really polite and helped with the situation.

About QEEQ: 8.0 /10

the platform in general is okay, but I was flying from London to Toronto, it was my first time, so I booked a car to be picked up once I landed from the airport itself. After delays with the flight and chaos at the airport I got there 4 hours later than expected and I was told that my booking wasn't at that airport but on another airport in Toronto downtown. I don't blame QEEQ for that, but you guys knew my flights and knew that the airport where the car was picked up wasn't the airport I was landing on. Also, when someone from abroad rents a car, usually they don't know the country, nonetheless anyone would know that Toronto had 2 airports. On my opinion I think you guys should have at least let me know that information, but anyway. After losing my first day due to delays and not being able to pick the car up, Hertz gave me the option to go the day after to pick it up so I wouldn't lose my reservation.

Hertz

Billy Bishop Toronto City Centre Airport(YTZ)

Toronto Island

Canada

Mini | Chevrolet Spark 4 Doors or similar

14 day rental

Relevant Reviews on Hertz in Canada

Nelly Johnny

Canada

1 days rental

Hertz

Pierre Elliott Trudeau International Airport(YUL)

Montreal

Canada

Reviewed: Tue, Oct 9, 2018

“Montreal - Quebec City - Mont Tremblant - Ottawa - Algonquin - Huntsville - Niagara Falls - Toronto”

About Hertz: 10.0 /10

No lines, not crowded.

Gerald Gray

Canada

1 days rental

Hertz

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Wed, Sep 16, 2015

About Hertz: 10.0 /10

The staff's attitude was very good. Since there were no male companions, the staff helped to put the luggage during the car inspection.

About QEEQ: 10.0 /10

J.D

Canada

2 day rental

Intermediate | Toyota Corolla or similar

Hertz

Surrey

Canada

Reviewed: Sat, May 9, 2020

“Veachel was great pick up was great drop off was a Shambles”

About Hertz: 7.0 /10

The Car was great . It was on the return. I was told to ensure it was brought to the same location and I had informed them that would require some form assistant to either the airport or closest transit. When I returned the car it wS an issue due to it was raining they would not assist in a lift anywhere . After a couple min then they said to take to an other location which wasn't the easiest place to get to as was confusing . They said a ten min drive turned into 30. They would not apply any discounts or hertz rewards as I use them often .

About QEEQ: 8.0 /10