Not my worst hiring experience but not my best either.

Absolutely fantastic service. Very quick at the desk and then when the booked 7 seater arrived missing the rear seats Hertz quickly sorted another truck for us. Very impressed!!

Qeeq always very easy to use and helpful if I have a question or require support.

clean and simple

Excellent easy to use everything was as is smooth and efficient

Counter assistance was poor and sold me additional insurance level that I had covered in booking on pre text of tolls Tried to contact to cancel following day but no service at Marriott in International drive and no desk ar 2nd location in International drive. This should be updated not there since covid apparently

Excellent on all levels but Hertz let it down

Very short wait at counter, which was great after a long flight. There was no hard sell of add-on insurances or fuel policies. On arriving at the rental garage we couldn't find the keyless ignition fob of our selected car, so Hertz speedily rectified this by finding us another car of a slightly better spec for no extra cost. Return of the car at the end of the rental was painless as well. The return agent was very friendly and made sure we knew about where to return the visitors toll pass on the way back to the airport.

We were waiting for quite a long time ,in the queue possibly due to time we arrived at 22.50hrs otherwise everything ran smoothly

Everything was good