en general buen servicio. o único es que no fueron rápido en la entrega del coche
No nos aclararon que al no tener el coche que escogí podía tomar otro cualquiera de la zona GOLD
Pero eso al final nos sirvió porque epudimo tomar uno mas grande por el mismo valor
Absolutely fantastic service. Very quick at the desk and then when the booked 7 seater arrived missing the rear seats Hertz quickly sorted another truck for us. Very impressed!!
About QEEQ:10.0/10
Qeeq always very easy to use and helpful if I have a question or require support.
“Voiture livrée avec une très forte odeur de tabac, totalement répugnante”
About Hertz:8.0/10
La voiture a été louée avec une très forte odeur de tabac totalement répugnante qui est restée pendant tout le séjour.
Nausées à chaque fois que nous prenions le véhicule.
Très déçue par que Hertz propose des locations dans un tel état alors qu'il est bien stipulé que ce sont des voitures no fumeur.
“Car dirty Rotten piece of fruit under one of the seats and Sticky back door handles on driver side”
About Hertz:7.0/10
Counter assistance was poor and sold me additional insurance level that I had covered in booking on pre text of tolls Tried to contact to cancel following day but no service at Marriott in International drive and no desk ar 2nd location in International drive. This should be updated not there since covid apparently
There is a somewhat unreasonable clause. You can pick up the car before the scheduled time, but you must note that the return time will be accordingly earlier (no notification, direct fee deduction). If you pick up the car after the scheduled time, the return time will not be extended, and it remains as per the original booking.
There is an unreasonable clause. You can pick up the car before the scheduled time, but be sure to return it earlier as well (they won't notify you, just deduct the money). If you pick up the car after the scheduled time, the return time won't be adjusted; it remains as per the original booking.
As ever , an excellent standard of service from Hertz. We needed to put a second driver on the car and we're a little surprised that we had to commit to the full term even though the second driver was only there for 9 days , but if that's the rules etc etc
About QEEQ:10.0/10
The price drop mechanism didn't seem to trigger but we got a great price and service was perfect
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Hubery Silas
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