first ever booked through QEEQ but am glad that it was a smooth and joyful experience

Quite good

This company has the highest business traffic, likely due to their partnership with QEEQ.

The staff tried to sell us insurance and fuel options when we rented the car. We declined. They also asked if we were going to places off the Great Ocean Road and whether we had prepaid for toll roads. Overall, their attitude was good, but communication wasn't very smooth.

Very satisfied with the service. The vehicle had an issue on the last day, but the resolution was satisfactory as well.

Low efficiency. Due to incorrect data from the rental company's customer service, the seven-seater car we booked turned into a five-seater. We waited forever for the car wash. We found out they gave us the wrong car after half an hour, then the staff contacted the rental company customer service to exchange it, and we had to wait another half hour. So frustrating!!!