Good car for our family road trip

Booked an Escape, got a Mustang electric, smooth pickup, and even smoother drop-off.

Calgary office was fine, good attitude

Fraud. The rental company didn't provide a pickup truck but gave a green JEEP SUV. The local company explained that QEEQ placed an order with a 'G' model, but they only have models labeled A, B, C, D and don't know what 'G' is. Their company doesn't have pickup trucks. There is no QEEQ customer service phone in Canada, and the domestic number is unreachable. Issues can't be resolved, no refunds, no complaints possible!

At the Avis Montreal Airport location, it took nearly an hour to queue for the car. The staff’s attitude was quite abrupt due to their fatigue, and they couldn't clearly explain the overlapping fees between the rental platform and the store. A major downgrade in the car (no Ford Mustang due to cold weather, downgraded to a regular Hyundai) and a change in the return location led to no special deal for driving a U.S. car back to the U.S. Instead, there were extra upgrade and duplicate insurance fees, raising the total from about 1800 yuan to nearly 3000 yuan. After returning home, the QEEQ platform only managed to recover 240 CAD from Avis. Based on industry standards, I believe people can judge this fairly.

Avis was easily located right beside the baggage claim at St. John's International airport and the staff was friendly and kind.

It was good. Only place that had a rental car available for St. John's for the dates I was booked. Made our trip.