good experience, never rented with them before, may use the next time im in Fla.if price is right.
jnl519
United States
Reviewed: Mon, Apr 29, 2019
About Horspower Car Rental:9.7/10
helpful and friendly check in and check out, picked us up and dropped us off at the airport in a timely manner. Car was mostly clean but you have to be sure you go over every inch of the car prior to renting to be sure you don't get charged for a ding or dent upon return of the vehicle. ive rented from other companies that weren't as picky with every little nick or scratch but over all a good value for the money, and vehicle was what I expected.
Horsepower Car Rental is a very small company. The Toyota had 68000+ miles on it. There were very vary many small dents and scratches on the vehicle. Take pictures and video of the car and spare tire, always. The car had a toll transponder in it. I was never told until I picked up the car that I would have to pay $7.95/day for this service. This option was not by choice; it was required. I have ALWAYS paid Florida tolls as I go. Not a choice with Horsepower. It is MANDATORY! I will NEVER rent a vehicle from Horsepower again and I do NOT recommend them.
About QEEQ:9.0/10
Qeeq.com was fine booking through, but when I emailed them about the required transponder and many dents and milage on the car, they were of no help.
This company is no good! Their office is a small cubicle in a hotel in Orlando off site of the airport. The agent tried to charge me $15 a day for being over 70! This was not in my contract with Easyrentcars! I have all my body parts, no replacements, take care of my own home, babysit the grandchildren, am of sound mind and body and have never had any driving violations! I reported this to my credit card company. They also offered for me to purchase a SunPass (Florida's prepaid toll card) for $75 which I declined because I knew I could pay cash for the 2 tolls I would use @ $ 2.50 each. Later, a transaction appeared on my credit for $82 for the SunPass. I reported this to my credit card company. On a positive note, the car was clean and had only a few scratches on it which were noted at pick up. It had only 3/4 of a tank of gas and I returned it with that same amount which was accepted. All in all, DO NOT rent from Horspower!
The staff seemed overwhelmed and overworked. Very polite but did not provide adequate wait time updates. Staff didn't seem very confident through out the process. A bit of a language barrier that also made interacting with the staff difficult.
About QEEQ:10.0/10
Easy to use booking platform. May want to vet their renters first
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good experience, never rented with them before, may use the next time im in Fla.if price is right.
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