When we arrived there, were no cars available similar to what we had reserved. We were thinking we´d need to upgrade and pay the difference. This was frustrating. Somehow at the end, a customer who had come ahead of us was unable to rent their car and we were able to take that one. Staff was kind and professional the whole way.
About QEEQ:10.0/10
When we were having trouble finding a car, the rep was very helpful in working through solutions. Mentioned they would research and call back and they did promptly. I was very glad for their assistance.
Rented a car for less than 24 hours, but the staff tried to secretly add a fuel purchase to the contract, with the cost exceeding the rental fee. Fortunately, I caught this before signing the contract and insisted on removing it. Once the procedure was completed, there was suddenly no car available. Over ten groups of customers waited cluelessly for nearly an hour before finally receiving a car. When I received the car, the window still had crayon marks with the word 'Tag' written on it, and it was handed over without being cleaned.
Picked up the car on October 1st, but received a car whose inspection expired in September. Got stopped by the police halfway for a prolonged check because it was illegally on the road. They were lenient enough not to impound the car immediately and allowed us to drive to an AVIS location an hour away to swap the car. Such a mistake is simply unprofessional.
Der Westchester Airport ist übersichtlich, was für das Abholen und Anliefern von Mietautos einfach ist. Grundsätzlich sind US-Amerikanische Mietautos nicht so gut gereinigt wie in Europa, das war auch dieses mal so. Ansonsten alles den Erwartungen entsprechend, reibungslos.
About QEEQ:10.0/10
Günstigstes Angebot.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Efficient car for four adults.
Relevant Reviews on AVIS in United States
Miles Bell
-
-
-
-
View more >Ron Saul
-
-
-
-
View more >Spring Willard
-
-
-
-
View more >Moses Mark
-
-
-
-
View more >Vogt
-
-
-
-
View more >