The car was brand new and clean. I did not expect to be getting such a car in excellent condition along with a great price for a 44-day rental. And it was half the price of what I would have had to pay from other Rental Businesses.
The staff was friendly and the collection/drop off process was smooth and efficient. I am extremely happy with my purchase.
About QEEQ:10.0/10
QEEQ's booking process was easy to follow and chatting with customer services helped me with all my questions on the lead up to the day I had to collect the car.
“Unsatisfied with Dollar's wrongful charges and customer service”
About Dollar:5.0/10
The vehicle had half-tank gas but was registered as full-tank, and I was charged for it despite topping up 1/4 more - I have contacted Dollar, but they have yet to respond. The staff made snide remarks when I chose not to take up their insurance, even when I had personal liability covered as part of my personal insurance. The car had scratches and dings all around and had specks of dirty area all around, with a lollipop cane left at the side of the driver's door.
About QEEQ:8.0/10
None at the moment, as I primarily interacted with Dollar's staff. I hope that QEEQ would assist me to expedite the resolution of issue I faced with Dollar.
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