Free upgrade of car which is good but the upgraded car came with scratches. Upon return, they claimed to have no such records in the system. Luckily I have photos to prove my innocence.
During collection, they mislead me to think that my deposit was made for a compulsory payment for a full tank of fuel. Eventually, i did not refuel upon return and they took my whole deposit.
Like: The car rental service provided was efficient and quick. The car was excellent in that it was relatively new with low mileage, had a good specification and was clean and tidy.
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