The staff at Hertz in Rome Airport were helpful, guiding and arranging a vehicle swap. Even though the originally reserved higher-class vehicle was not available, they provided us with a Peugeot 3008.

Hertz rental company has a cold attitude towards Chinese people, not as good as Avis! When picking up and returning the car, no one interacts with you much, and they don't even provide receipt documents. Moreover, they didn't inform me about DEF for the diesel car, causing me to worry for a long time and pay an extra 15 euros for AdBlue.

Very good, new car and excellent service.

Very good and convenient

Hertz provides excellent service. They immediately replaced the vehicle according to our needs, and the vehicle condition was also very good!