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Live chat Email us Service Code: 4860495319
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4860495319
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Terrible experience at the Italian counter.

Reviewed: Mon, Aug 12, 2019
About Hertz: 8.7 /10
Waited for very long time at the counter. The person at the counter tried to cheat me several times: insurance, car type, price...
About QEEQ: 10.0 /10
All was good.
Luxury Wagon | Audi A6 Avant or similar

Relevant Reviews on Hertz ROME FIUMICINO AP

Christian Kingsley

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Reviewed: Fri, Aug 24, 2018
“Rome→Naples→Sicily→Rome→Florence→Rome”
About Hertz: 4.0 /10
I had a 4 PM reservation to pick up the car. I arrived at the counter at 3:30 PM, but they made me wait in line with non-reserved customers. I didn't get the car until 6:30 PM.

Everley Evan

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Reviewed: Sat, Apr 29, 2017
“Rome-Sky City-Pienza-Siena-Florence-Pisa-Cinque Terre-Venice-Lake Como-Milan”
About Hertz: 10.0 /10
I picked up the car at Rome Fiumicino Airport. The directions from the arrival hall to the second floor were very clear, and the counter service was quick. Self-pickup car, a brand new hybrid with only 21 kilometers. Returning the car outside Florence Airport was initially challenging as I had trouble finding it. After asking for directions, I finally found it. It wasn’t far, but the route was somewhat complex. Car return involved a simple inspection and some questions. Not sure if there will be any issues later since the pre-authorization is still pending.
About QEEQ: 10.0 /10

Larry Bryan

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Reviewed: Mon, Jun 12, 2017
“Renting a car in Europe is much more convenient, but Italian drivers are not very courteous and honk”
About Hertz: 10.0 /10
Very good and convenient
About QEEQ: 10.0 /10

Jill Morrison

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Reviewed: Thu, Feb 25, 2016
About Hertz: 4.0 /10
The service attitude was average. They insisted we rent snow chains, which added 60 euros to the total cost. They scared us by saying we would be fined if caught by the police without them. When we wanted to store our luggage for a few hours when returning the car, they refused.

H.Fry

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Convertible | Opel Cascada Cabrio or similar
Reviewed: Thu, Nov 7, 2019
About Hertz: 7.3 /10
It was terrible picking up the car. When we arrived at 10pm with pregnant wife and 2 under 4 it made no difference and we were 26th in the queue with the car rental place closing at 12pm. How can they not see that they would need more than 2 staff working. People were going crazy. We ended up having to spent £550 to get a car!
About QEEQ: 8.0 /10

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