Pickup: 2016-07-21 10:00 Norway - Trondheim 7 days Return: 2016-07-28 10:00 Norway - Stavanger

I booked my car on Zuzuche with a payment of 811 NOK at the store. With the current exchange rate of 1:0.68, my rental cost should be 552 RMB. I added an extra driver at 4 EUR per day, which at an exchange rate of 1:8 should add 32 RMB. My total rental cost should be 584 RMB. However, my credit card was charged 758.52 RMB! Where did the extra 174.52 RMB come from? Please have Zuzuche customer service intervene and ask Hertz to provide a detailed cost breakdown.

The office opens only after 1 PM on Sunday, even though there are staff and cars in the office, they do not provide services until after 1 PM. The paperwork was processed quickly, without recommending additional insurance or roadside assistance.

The staff were friendly, but the card they brought couldn't complete the authorization. I had to go back home to get another card, which wasted a lot of time. It's best to be well prepared in advance.

We actually got a Ford Kuga. Very good experience. The on-board navigation was very, very helpful.

E

Like: The car was very good!
Dislike: I asked questions by email after I arrived but still no answer.