Convenient pick up and drop off location

Easy to use and best value for money platform

Very satisfied, but the return process was particularly slow

Waited three hours to pick up the car, which delayed our trip.

Very satisfied, except the price for automatic cars is a bit high. It would be better if I could be reminded of the return time and the overtime fees when picking up the car.

I waited just over 2 hours to pick up my vehicle. Then the seat belts weren't set up properly leading to further delays. Despite the best efforts of the staff who were friendly and helpful, they just couldn't cope with the volume of demands placed on them. Also vehicle drop off was a 45 minute wait, very disorganized and not enough staff. again staff were friendly and helpful but overwhelmed with customers to deal with. It was very disappointing and I will NOT choose Hertz again because of this.

all fine