The company forces additional insurance without informing customers.

Quite good

Picked up the car at the central train station branch. The paperwork was done on the first floor of a clean and tidy building. The pickup location is in a dedicated parking structure (turn left and walk approximately 5 minutes). Arrived at 8 AM, no queue, and was warmly received by a very nice German lady. Efficient and courteous.

I booked a Volvo S40, but when I arrived, I was informed it wasn't available because I was late. Am I supposed to precisely predict if the flight will be delayed? After some hassle, they gave me a Jeep Wrangler. Its fuel consumption is very inefficient, but at least the staff had a decent attitude.

Overall, I'm satisfied with the service. After purchasing the super cover, I didn't even need an inspection when returning the car, which was very convenient. I rented a Mercedes C-Class but ended up with a V60. However, the car was very new, with only 1500km, and in great condition.