I was worried about others saying they'd push insurance on us, or add insurance without our consent. However, they just asked for our home address, showed us the contract on a screen, and had us sign it. We couldn't fully understand, but we signed anyway. I used my phone to translate and told them we already had insurance. I think they understood because there were no insurance charges on our final bill. We were lucky and didn't end up having to buy extra insurance. The car was relatively new and very clean. Fuel in France is really expensive, usually around 1.98. It's cheaper in Italy, around 1.8 for the one time we filled up there. French highway tolls are also extremely costly. So, self-driving trips aren't cheap! It's just convenient not having to drag suitcases everywhere. But driving is really tiring!

Very good

The rental and return processes were quite smooth. The car provided was okay. However, when I arrived, I found out that the car I booked (BMW) was not available and I was given a cheaper one instead.

Satisfied

The pickup process was very quick and procedures were efficient. This included the return, where the car was inspected, we said thank you, and left. At the counter during pickup, they recommended the Fuel Up Front Option, which meant we could return the car with an empty tank. We thought it was reasonable and bought it. However, returning the car with an empty tank wasn’t as easy as expected, though it was convenient. Also, the counter staff didn’t inspect the car with us during pickup. After inspecting the car ourselves, we found some scratches and had to go back to have them noted in the contract, which wasn’t very satisfactory.