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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5763060307
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5763060307
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Reviewed: Thu, Aug 27, 2015
About Hertz: 6.0 /10
The queue to pick up the car was very long. However, the service was very enthusiastic. There were no Chinese-speaking staff, but they had prepared Chinese translation documents for key communication topics (car models, insurance, etc.), which were clear enough to understand.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz MELBOURNE APT

Melissa Becher

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Reviewed: Mon, Dec 31, 2018
“Melbourne - Great Ocean Road - Apollo Bay”
About Hertz: 10.0 /10
Convenient and quick pickup and drop-off process
About QEEQ: 10.0 /10

Hyman Wilde

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Reviewed: Mon, Mar 20, 2017
“5-Day Rental”
About Hertz: 6.0 /10
No reserved or alternative models were available at the counter. Had to wait for more than an hour for the car to be washed and delivered. The staff at the rental counter forgot to return my driver's license copy and didn't apologize. The service was poor and did not match the HERTS brand image.

Byron Bertie

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Reviewed: Thu, Nov 24, 2016
“From Melbourne to Sydney and then down to Great Ocean Road”
About Hertz: 10.0 /10
Drove for half a month, the car was dirty and I was very concerned. Couldn't find a place to wash it, but returning the car was no problem at all. Took only five minutes to return it, awesome!
About QEEQ: 10.0 /10

Helen Emerson

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Reviewed: Sun, Sep 18, 2016
“Driving in Melbourne: Be mindful of animals on the road. I saw a koala that got run over. There are”
About Hertz: 10.0 /10
It's right across from the airport terminal, easy to find. Didn't have to wait at all for the car.
About QEEQ: 10.0 /10

Irene London

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Reviewed: Sun, Feb 3, 2019
“Great Ocean Road, Twelve Apostles, Melbourne”
About Hertz: 10.0 /10
The car rental procedures at Hertz were very simple, both for picking up and returning the vehicle. For the return, they just did a quick inspection of the exterior. I only bought basic insurance and they didn't push for more coverage. The vehicle inspection was straightforward. Due to a long waiting time during pickup, they generously gave a free tank of gas to every customer waiting. A big company with a big heart!
About QEEQ: 8.0 /10

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