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Live chat Email us Service Code: 8146842357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8146842357
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Reviewed: Sat, Oct 3, 2015
About Hertz: 8.0 /10
The queue time at the airport counter was too long when picking up the car. They tried to upsell a rescue service (we had already purchased full insurance at the time of booking and were unsure if it included rescue). Then we used self-service to pick up the car. Returning the car was at the T3 terminal in Perth. We drove around a bit before finding it. The staff was very good. Because we bought the rescue service, we needed to pay in cash, so they personally drove us to the airport counter. The service from the young man was excellent.

Relevant Reviews on Hertz PERTH APT

Mavis Eveline

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Reviewed: Thu, Feb 13, 2020
“Perth to Monkey Mia”
About Hertz: 10.0 /10
Pros: The pickup and drop-off locations are very convenient. The staff is also very friendly, and the vehicle's condition is quite good. Cons: There's no clear information about self-service return, no clear return instructions, and no one to inspect the car with you (relying entirely on mutual trust). No one explains how to use the vehicle. The parking lot even lacks staff to consult about driving the vehicle. But I had the same experience with Avis before. Maybe it's assumed that passengers renting the car are already familiar with it. Overall, it's still quite easy and hassle-free. If you're particular about what I've described, I recommend asking the counter staff for all the necessary information when handling the procedures.

Larry Bryan

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Reviewed: Wed, Oct 18, 2017
“Self-driving North from Perth”
About Hertz: 10.0 /10
The pick-up and return process was very simple, and they also offered a free additional driver. This will be my first choice for future rentals.
About QEEQ: 10.0 /10

Kim Bennett

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Reviewed: Sun, Oct 11, 2015
About Hertz: 10.0 /10
Excellent service! Due to bad weather, one of our friends couldn't join, so it was just the two of us girls. The SUV we initially rented was too big for us. The staff responsibly suggested we switch cars. Even though we couldn't get a refund, they didn't just recommend a smaller or cheaper car. They carefully suggested a suitable vehicle based on our route, and we ended up renting a 5-seater SUV. We had a minor collision in the suburbs, and the other party, seeing we were just two girls, didn't press the matter. Although it was a minor accident that only dented the license plate, it was obvious the car wouldn't pass inspection. When we told the staff about it, they very kindly didn't ask for compensation. We got lost on the way to return the car and were an hour late, but they didn't charge us extra. It was a very pleasant experience.
About QEEQ: 8.0 /10

Jamie Wolf

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Reviewed: Tue, Mar 8, 2016
About Hertz: 10.0 /10
I've rented a car from Hertz before. The vehicle condition is excellent and the process is simple. This time, I liked their car just as much as before.

G.Neville

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Premium | Holden Calais or similar
Reviewed: Mon, Mar 23, 2020
“Quite a disapointment”
About Hertz: 5.3 /10
Car was not as ordered, they said they do not have that model any more. Staff "Stephanie' at hertz pick up location very rude and unhelpful as we tried to ge a car that looked half decent. Returned early and no refund Returned on Wednesday at 10.00 am when had booked from Sunday through to Saturday
About QEEQ: 8.0 /10
Booking platform good, but not up to date as vechicle order is not available any more.

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