Excellent +++

Use the same offices as Hertz and have the same friendly staff and high standards

Great platform; Price Drop Protector is good. Just wish you were the cheapest for Christmas.

I didn't like having almost £200 taken from my bank for petrol that I didn't use and then being told it could take 7-10 days for my money to be put back into my account. It didn't take 7-10 days for you to take it. When the man checked the car and the tank was full itcould have been filled up ifneeded then and only the amount needed to fill the tank taken from the customers account.

Everything went great except for the fact of keeping such an amount of money blocked for so long

They are very nice and helpful

Like: Everything worked.
Dislike: No manual with car. Not obvious that Firefly was part of Hertz. Left so,etching in the car and although contacting Hertz three times no one seemed interested and have heard nothing back. No one returned my call.

Like: Good valve and convenient rental.
Dislike: Nothing.